Inside Sales

Inside Sales
22
New York City
Job Views:
Created Date: 2025-10-24
End Date: 2025-10-24
Experience: 2 - 3 years
Salary: 14000
Industry: Retail
Openings: 1
Primary Responsibilities :
Job Title: Inside Sales
Role Overview:
We are looking for a driven and customer-focused Inside Sales professional with 1-2 years of experience in jewelry retail or e-commerce. The ideal candidate thrives on connecting with customers, building strong relationships, and understands the nuances of selling high-value items online.
Key Responsibilities:
Customer Engagement: Respond promptly to customer inquiries via email, chat, and phone, providing expert guidance on diamonds, gemstones, and fine jewelry.
Online Sales: Understand customer needs and preferences to recommend products that align with their style and budget.
Product Expertise: Stay updated on jewelry trends and product details to educate and assist customers effectively.
CRM Maintenance: Log customer interactions and manage sales pipelines using CRM tools.
Collaboration: Work closely with marketing, product, and operations teams to enhance the customer experience and resolve issues efficiently.
Experience Requirements:
Qualifications:
1-2 years of experience in inside sales, jewelry retail, or e-commerce.
In-depth knowledge of diamonds, gemstones, and fine jewelry is a strong plus.
Excellent verbal and written communication skills with a customer-centric approach.
Proficiency in CRM tools and Microsoft Office Suite (or Google Workspace).
Proven ability to meet and exceed sales targets.
A proactive and positive attitude with the ability to work independently and collaboratively.