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Senior Operations Manager – Housekeeping Services
Senior Operations Manager – Housekeeping Services
22
Bangalore Rural
Job Views:
Created Date: 2025-08-28
End Date: 2025-09-30
Experience: 8 - 12 years
Salary: 900000
Industry: Others
Openings: 1
Primary Responsibilities :
Senior Operations Manager – Housekeeping Services
Position Title: Senior Operations Manager – Housekeeping Services
Department: Operations
Reporting To: GM – Operations / VP – Operations / Director – Facility Management
Location: Bangalore
Requirement: Immediate
Position Summary:
The Senior Operations Manager – Housekeeping Services will oversee and optimize housekeeping operations across multiple client sites. The role ensures service excellence, regulatory compliance, and effective team leadership.
Key Responsibilities:
Manage daily housekeeping operations across multiple client locations.
Develop and implement SOPs for housekeeping services.
Ensure high standards of cleanliness, hygiene, and safety.
Monitor manpower deployment, rostering, training, and performance.
Conduct site inspections, audits, and quality checks.
Manage vendors, supplies, equipment maintenance, and inventory.
Address client feedback and maintain strong client relationships.
Drive cost optimization without compromising quality.
Ensure compliance with labor laws, safety guidelines, and policies.
Mentor operations staff to build a culture of discipline and service excellence.
Experience Requirements:
Qualifications & Skills:
Graduate in Hotel Management / Facility Management / Business Administration (Master’s preferred).
8–12 years of experience in housekeeping/facility management, with 4–5 years in operations leadership.
Strong knowledge of housekeeping processes, manpower planning, and quality assurance.
Proficiency in MS Office and facility management systems.
Excellent leadership, interpersonal, and client management skills.
Strong problem-solving, organizational, and decision-making abilities.
Core Competencies:
Service Excellence
Operational Leadership
Client Relationship Management
Efficiency & Cost Control
Compliance & Safety
Career Progression:
General Manager – Operations → Head of Operations → Director – Facility Management
Compensation: ₹7.2 – 9 LPA