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Sr. Manager – General IT
Sr. Manager – General IT
22
Mumbai
Job Views:
Created Date: 2025-08-27
End Date: 2025-09-30
Experience: 8 - 12 years
Salary: 1200000
Industry: Others
Openings: 1
Primary Responsibilities :
Job Title: Sr. Manager – General IT
Location: [Specify Location]
Salary Range: ₹10 – 12 LPA
Position Type: Full-Time
Job Purpose
The Sr. Manager – General IT will be responsible for overseeing day-to-day IT support, managing system hardware and peripherals, resolving network and server-related issues, and ensuring smooth IT operations across the organization. The role involves vendor coordination, AMC management, documentation, and providing first-line support for business-critical systems.
Key Responsibilities
Provide daily support for system hardware, peripherals, and end-user IT needs.
Manage and troubleshoot basic network and Wi-Fi issues.
Deliver first-line support for CCTV, IP-PBX, and LMS servers.
Coordinate with vendors and manage Annual Maintenance Contracts (AMC).
Provide support for domain servers, Active Directory, and AAA servers.
Maintain documentation and proper logging of IT-related issues and resolutions.
Experience Requirements:
Qualifications & Experience
Graduate in IT/Computer Science; relevant certifications (CCNA, MCSE, ITIL, etc.) preferred.
8–12 years of experience in IT support and infrastructure management.
Hands-on experience with system hardware, networks, servers, and end-user support.
Exposure to handling vendor coordination, AMC, and IT operations management.
Skills & Competencies
Strong troubleshooting and problem-solving skills.
Good knowledge of server management, networking, and IT infrastructure.
Excellent communication and coordination abilities.
Ability to manage multiple priorities and ensure smooth IT operations.
High attention to detail and documentation practices.