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Services Operation Manager
Services Operation Manager
22
Riyadh
Job Views:
Created Date: 2025-06-18
End Date: 2025-09-25
Experience: 2 - 5 years
Salary: 7500
Industry: Others
Openings: 1
Primary Responsibilities :
Job Title: Services Operation Manager
Department: Service Operations
Location: Riyadh, Saudi Arabia
Contract Duration: 1 Year
Vacancy: 1
Salary Range: SAR 6,500 – 7,500
Experience Required: 2–5 Years
Fresher Considered: Yes
Position Overview:
We are seeking a proactive and experienced Services Operation Manager to oversee and manage daily operations across service-based functions, with a strong preference for experience in the cleaning industry. The ideal candidate will ensure efficient service delivery, manage field staff, track key performance indicators, and maintain high-quality standards.
Experience Requirements:
Key Responsibilities:
Oversee day-to-day service operations including cleaning, pest control, maintenance, or facility management.
Supervise field workforce and ensure task completion as per quality benchmarks.
Implement and monitor quality assurance protocols and operational procedures.
Plan and manage workforce schedules and deployment for optimum efficiency.
Maintain timely reporting and track performance through KPIs.
Coordinate with internal teams and clients to ensure service excellence.
Respond swiftly to operational issues and provide on-ground solutions.
Maintain a high standard of safety and compliance with relevant regulations.
Education Requirements:
Graduation/Post-Graduation/Special Courses: No specific requirements
Experience:
2–5 years of relevant experience in service operations (cleaning industry preferred)
Freshers with strong potential may also be considered
Language Requirements:
Proficiency in English or Arabic (spoken and written)
Key Competencies:
Knowledge:
Service delivery operations
Field workforce management
Quality assurance processes
Skills:
Team leadership and coordination
Scheduling and workforce planning
Report writing and KPI tracking
Ability to adapt in a fast-paced, dynamic environment
Personal Attributes:
Hands-on and detail-oriented
Strong leadership and decision-making ability
Self-motivated and proactive
Effective communicator
Working Conditions:
Full-time, based in Riyadh
Must be flexible with working hours based on operational demands