Vice President – Merchandising

Job Title: Vice President – Merchandising

Department: Merchandising
Reporting To: Executive Leadership / Chief Operating Officer
Location: [To be specified based on the role]

Job Overview:

The Vice President – Merchandising is a strategic leadership role responsible for driving business growth through effective marketing, client acquisition, and merchandising strategies. This role oversees the end-to-end merchandising lifecycle, builds global partnerships, and ensures operational synergy across planning, production, and supply chain functions. A strong focus on customer satisfaction, innovation, and sustainable growth is key to success in this position.

Key Responsibilities:

Strategic Business Development & Customer Growth

• Expand business with existing clients through volume and margin growth.

• Acquire and onboard new global customers to diversify and stabilize the portfolio.

• Transition merchandising strategy from low-margin seasonal programs to year-round, value-driven business.

• Partner with leadership to support the organization’s strategic KPIs and profitability goals.

• Oversee product development, bulk production timelines, and delivery targets.

Cross-functional Collaboration & Stakeholder Engagement

• Work closely with Planning, Production, Quality, and Supply Chain teams to ensure timely and consistent output.

• Build and maintain effective communication with internal departments and external partners.

• Promote sustainable and innovative practices across the merchandising and product lifecycle.

• Act as a customer advocate to ensure top-tier service and long-term relationship building.

Marketing & Merchandising Strategy

• Develop and execute strategic marketing and merchandising plans across multiple customer segments.

• Create pricing strategies, category plans, and promotions aligned with market trends.

• Drive inventory planning and resource allocation for optimal efficiency and ROI.

• Oversee development of marketing content, product positioning, and go-to-market narratives.

Leadership, Transformation & People Development

• Lead a cross-brand merchandising team, including Assistant General Managers and senior merchandisers.

• Champion digital transformation and automation across merchandising and supply chain functions.

• Build a high-performance culture focused on lean operations, agility, and employee well-being.

• Provide mentorship, performance guidance, and career development support to team members.

General Responsibilities

• Uphold operational policies and ensure a clean, safe, and compliant working environment.

• Follow 5S, lean manufacturing, and continuous improvement principles.

• Perform additional responsibilities aligned with departmental and business needs.